Shipping/Delivery policy
Shipment Processing Time
All orders are processed within 0-1 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
|
Delivery address |
Estimated delivery time |
Shipment cost |
|
U.S. |
6-7 business days |
Standard shipping - FREE |
Deliverable country: U.S.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 72 hours.
In the unlikely event that you do not receive your order after the stated delivery time frame, please contact us as soon as you are aware and no longer than 15 days from the delivery date stated on your tracking.
Duties and Taxes
Westaho promises not to charge customers any sales tax.
Westaho will responsible for any products damaged or lost during shipping. If you received your order damaged, please contact us as soon as possible.(Please note: keep the package you receive, attach some pictures of the damaged package).
If you have any questions or concerns, please do not hesitate to contact us.
We would love to hear from you, contact us on:
Email: info@westaho.com
Phone Number: （+86）151 6006 9008
Bussiness Time: Mon-Fri 8:00 AM - 6:00PM ET
The website is jointly operated by Sanming Shaxian Wokayi Electronic Technology Co., Ltd. and Nimo Harmony Sarl
Company Name: Sanming Shaxian Wokayi Electronic Technology Co., Ltd.
Company Address: No. 17, Fenggang New Town West Road, Shaxian District, Sanming City, Fujian Province, China
Company Name: Nimo Harmony Sarl
Company Address: 20-22 rue Marius Aufan LevalIois-Perret 92300 LevalIois-Perret France (Not return address)
(Nimo Harmony Sarl is a payment company that collects payments for independent website orders)